Get every patient to the right care — before they leave your hospital.
RelayHealth helps hospital care teams find post-acute providers who can actually take the patient. Care managers send one anonymous, PHI-free query; the providers who can serve that patient respond in minutes. Teams reach a placement decision sooner, with less patient information in circulation — and give the patient a clear, quality-ranked set of choices.
No cost to hospitals · Works alongside your EHR and existing workflow
The hard part of a discharge is knowing where the patient can actually go.
Hospital care teams still identify post-acute options through manual outreach and payer directories that are often out of date. A provider listed as "in network" frequently won't take a given plan, or has no clinician available in the patient's area — so patient information goes out to provider after provider, many of whom come back as declines. The cost lands on the care team as added days, repeated calls, and patient data spread more widely than it needs to be. The patient waits in the middle of it.
A standardized step that puts the patient first — before any identity moves.
RelayHealth adds a single, anonymous routing query to the discharge process. It carries only a small set of non-identifiable details — care category, destination area, insurance context — and nothing that identifies the patient. The network routes it to the providers who can actually serve that case, and their answers come back structured: Accept, Maybe, or Decline.
Send one anonymous query
No patient identifiers; guardrails keep them out at entry.
The network routes it
Only providers who match the care category and service area are notified — they see the case, not the hospital or the patient.
Give the patient real choices
Structured Accept, Maybe, or Decline in minutes, ranked by quality signals like Medicare star ratings — then continue in your existing workflow.
Built around the patient — and the team caring for them.
A measurable step for leadership, and a lighter day for the people doing the work.
A measurable, standardized step that shortens time-to-placement, narrows patient-data exposure, and helps every patient leave with a clear set of quality-ranked options.
For care management leadership →Fewer calls, faster answers, and a clean, printable choice list to hand your patient. No new system to learn.
See how a query works →Qualified opportunities in your territory — answered in seconds.
Home health, hospice, SNF, DME, infusion, and pharmacy providers receive care-transition queries matched to their service area and care category.
No patient identity in the routing layer.
RelayHealth is designed so patient identity is never required to find a provider. Identity is shared only after a decision, inside your own hospital workflow.
We're building the decision layer for post-acute care — around the patient.
Most of the effort in a discharge goes into a decision made with incomplete information: where can this patient actually go? RelayHealth exists to make that decision faster, safer, and more patient-centered — and to leave the rest of the workflow intact.
A better first step for every patient leaving your hospital.
We're onboarding a small group of partner hospitals. Tell us about your team and we'll set up a walkthrough.